Use your registered email and include your username if you need account support.
Contact Us
Contact the BidBid team if you need help with your account, bidding credits, bid pack purchases, won auctions, payments, or delivery.
Before You Message
Use the exact record details from your account.
BidBid support can check account details, bid pack payments, AutoBids, won auctions, and delivery records faster when the message includes the right reference.
- Auction issues
- Include the auction ID and what you saw on the auction page.
- Payment issues
- Include the price paid and the purchase time shown in Wallet.
- Delivery issues
- Confirm your account name, mobile number, and delivery address.
Include the purchase time, price paid, and the wallet row if you are asking about credits.
Always include the auction ID so the support team can check the correct auction record.
Keep your Account Info up to date so paid product wins can be processed correctly.